Privacy Policy

This website is operated by Kordan Operations, based in Kosovo.

Kordan Operations is responsible for the personal information described in this policy.

When you submit a discovery request, we collect the information you provide, which may include:

• your name, work email address, role and, if you choose, phone number;
• your company name, website and country;
• details you share about the services, team size, coverage and operation you need.

We ask you not to include passwords, customer records or other sensitive information in the form. Our servers and hosting provider may also process standard technical data, such as IP address and browser information, to deliver the site and protect it from abuse.

• to respond to your request and arrange a discovery call;
• to prepare for conversations and proposals about a potential engagement;
• to keep the website secure and prevent spam and abuse;
• where analytics is enabled, to understand how the website is used in aggregate.

Where data protection laws such as the GDPR or UK GDPR apply, we process enquiry information on the basis of our legitimate interest in responding to business enquiries, or to take steps at your request before entering into a contract.

We use service providers to host the website and to deliver form submissions to us (for example, an email or customer-relationship tool). They process information on our behalf. We do not sell personal information. A list of current providers can be requested using the contact details below.

The website does not use advertising cookies. If we enable website analytics, we will prefer privacy-conscious tools and update this section to describe the tool, the data it collects and any choices available to you.

We keep enquiry information for as long as needed to respond and to manage any resulting business relationship, and delete it when it is no longer needed for those purposes or on request, unless we must keep it for legal reasons.

Depending on where you are located, you may have rights to access, correct, delete or restrict the use of your personal information, to object to processing, and to complain to a data protection authority. To make a request, contact us using the details below.

For privacy questions or requests, email info@kordanoperations.com.

We may update this policy as our services and legal requirements change. The date above shows the latest version.